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Aging Adult Services
Aging Adult Services
Aging Adult Services provides education, resources, and care coordination for adults age 65 and older residing in San Mateo or Santa Clara counties. Patients are offered services up to 90 days after they are discharged from Stanford Hospital or from skilled nursing facilities, to home. The Aging Adult Services team includes nurses, a gerontologist, a social worker and an occupational therapist.
Care and Treatment
What Is Lifeline?
With a push of the button, Lifeline can bring you 24 hour emergency response and/or a helping hand from a neighbor. Lifeline enables those who are elderly, medically vulnerable or physically limited to continue to live independently. Lifeline provides reassurance and an increased sense of security for both the subscriber and family members.
How can I reach Lifeline?
Lifeline is open to the community as part of Stanford Health Care's Aging Adult Services; you do not need to be a hospital patient to obtain this service.
- Phone: (650) 723-6906, Fax: (650) 736-4186, Email: Lifeline@stanfordmed.org
- Hours: Monday - Friday, 8:30am - 4:30pm
- Coverage Areas: San Mateo, Belmont, San Carlos, Redwood City, Atherton, Los Altos, Menlo Park, Palo Alto, Mountian View, Sunnyvale, Northern part of San Jose, Santa Clara and Cupertino.
How does Lifeline work?
- When you need help, a simple press of the help button, worn around the neck or on the wrist, activates a call to the Lifeline Response Center
- Trained personnel will assess the situation and summon help, whether it is a neighbor, a relative or emergency service
- NOTE: You need to have a telephone jack and an electrical outlet close by for Lifeline to be installed. The jack and plug must be easy to reach; we are unable to move heavy furniture
How much does Lifeline cost?
(NOTE: Stanford Home Technology offers reduced rates to those in financial need.)
Standard Lifeline Service
- Individual Users
- One-time installation: $50
- Monthly charge: $35
- Multiple Users in Same Household:
- One-time installation: $60
- Monthly charge: $40
Auto Alert Service
- Individual Users
- One-time installation: $50
- Monthly charge: $50
- Multiple Users in Same Household:
- One-time installation: $60
- Monthly charge: $60
GoSafe GPS Service
- Individual Users
- One-time installation: $50
- Monthly charge: $70
- Gosafe button One-time: $150
- Multiple Users in Same Household:
- One-time installation: $60
- Monthly charge: $97
For additional information about Lifeline products and services, as well as Lifeline's online resources, click here.
Application and Set-up
Step 1:
Complete and submit the Stanford Lifeline Application. Submit your application by one of the following methods:
- Mail (PO Box 20523, Palo Alto, CA 94309)
- Fax: (650) 736-4186
- Email: Lifeline@stanfordmed.org
- Phone: (650) 723-6906
Step 2:
Upon receipt of the application, a Lifeline representative will call the applicant to set-up an installation date (usually scheduled within 24 - 48 hours). Installations normally take about 1 hour.
For Patients
Stanford Health Care is known worldwide for the advanced patient care provided by its doctors and staff. We also provide a wide range of guest services and amenities to our patients and visitors. Learn more about preparing for a hospital stay, billing and financial services, and our other support programs in Patients & Visitors.
Contact us
Referrals to Aging Adult Services are made internally by Stanford providers. For more information, please call 650-723-1303.